Ecoease secondary glazing FAQs
If you can’t find your query below, please call or email one of our sales advisors to assist you.
Here are some of the questions we often get asked…
What is your current lead time?
Approximately 7 – 10 days from order – if you need it sooner, let us know and we will try our best to help.
Do your prices include VAT?
All prices on our website include VAT at the standard rate.
How much is delivery?
Delivery for Ecoease Secondary Glazing is £15 including VAT to Mainland UK, excluding the Highlands and Islands.*
Postage for accessories e.g Tapes and glazing clips is £7.50 per pack.
*We can deliver to Highlands and Islands locations but an extra charge will often be applicable. We will advise you of this once we know the size and weight of your order. We only charge extra when our costs are higher for these areas.
How can Ecoease save you money?
There are many ways that the Ecoease secondary glazing system can save you money – click here for a comprehensive list.
Do you only deliver to mainland UK?
We can deliver to Highlands and Islands locations but an extra charge will often be applicable. We will advise you of this when we know the size and weight of your order. We only charge extra when our costs are higher for these areas.
How do I measure my windows for Ecoease glazing? Do I need to allow for the edging strips?
Follow our easy measuring guide to get the sizes you need overall. We will make any adjustments depending on the type of panel you require.
I only use inches, how do I convert this to millimetres?
With our easy to use converter. Simply type your size in inches and click ‘calculate’ – this will give you the size in millimetres. Use the calculator below to convert inches into millimetres.
Can I remove my Ecoease secondary glazing and replace it easily?
Yes, the panel is held on by a magnetic edging strip which has a thin white painted steel strip attached to it magnetically. The white steel strip is self-adhesive and this is what remains on your window frame when you remove the panels in summer. The panels can then be easily put back up onto the magnetic strips.
How wide is the edging strip?
The edging strip is 18mm wide.
How thick is the clear PET?
It is 3mm thick.
What if I have dark stained wood window frames?
You would use our dark brown magnetic tape. This sticks straight onto the clear PET panel and shows through as a dark brown line. The opposing magnet on your window frame is also dark brown. The tape is 13mm wide ( ½”). Please see the fitting guide for more information.
I have handles on my windows which stick out over where the clear panel would sit. Can I still use your product?
Unfortunately not. It’s one problem we haven’t found an answer to………………yet.
How can I get rid of condensation?
Condensation is caused by warm humid air hitting a cold surface. It then reaches what is known as a dew point and the moisture in the air condenses onto the cold surface. PET is an inherently warm material and the warm air does not therefore reach the point where condensation is formed. It may be of interest to know that we originally developed this product to save energy costs, but now 60% of our sales are to prevent condensation.
Does Ecoease solve draughts?
We have had feedback from customers who say that their Ecoease panels have helped with draughts but this is an added bonus when draughts are not severe. Ecoease is not a draught-proofing product and, like any form of secondary glazing, works much better if you draught-proof your original windows first.
What if my question isn’t answered here?
Please call or email with any further questions and one of our customer advisors will be happy to assist you.
